Events Bartender
116 Pall Mall is a stunning Georgian venue dating back to 1820 in the heart of London. Originally designed by John Nash, the architect behind Marble Arch and Brighton Pavilion;
This venue is one of our flagship sites based on Pall Mall with a vast array of decadent event spaces.
As a Banqueting Bartender you will receive the following industry leading benefits:
- 50% discount across Searcys venues
- Enrolment into the Searcys pension scheme
- Up to 38 days annual leave (dependant on job role)
- Access to everyday discounts and communication portal
- Employee assistance programme
- Enrolment into Searcys Champagne School
- Meals provided on shift when working within one of our venue.
- Discount off overnight stays in London
- Your birthday off to celebrate in style
- A day off to volunteer / give back to the charity of your choice
Key responsabilities:
eDliver exceptional customer service to all clients, ensuring a high level of customer satisfaction
Abide by company policies and departmental procedures/trainings
Ensure good levels of stock are displayed and kept on record, maintaining good stock rotation throughout the day
Hold a very good level of product knowledge, as well as allergens and food safety policies within the hospitality industry
Be able to make constructive suggestions to client’s requests in order to improve service and daily sales - upsell
Follow departmental procedures when carrying out opening/closing duties
Follow cash handling procedures and cash register policies
Liaise with key people in all necessary areas (kitchen, events, reception, etc…) of the business to ensure the provision of beverages is consistent and in line with menu/standards set by the Event Operations Manager
Deal effectively and courteously with customer complaints, and to refer them to the line manager, if necessary
To ensure that all legislative and Government guidelines are adhered to, including The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, etc. within the areas of responsibility including all other requirements as described in the Searcy's Health & Safety Policy
To comply with all legal requirements with particular reference to (but not exclusively) fire regulations, security, licence requirements and any Local Authority or Client stipulations and any other reasonable request of Senior Management
Assist with the complete setup and breakdown of the banqueting area, with special focus the bars
Maintain composure in a fast-paced environment while responding urgently and appropriately to any concerns
Present in professional appearance and according
Key Skills:
Excellent product knowledge (food/beverage)
Experience in events and banqueting environment
Excellent communication skills
Excellent time management
Supportive / Team player
Excellent customer service skills
Searcys, Britain’s oldest catering and restaurant brand, was established in 1847. We are best known for our Champagne Bars, Restaurants, and stunning Events Venues in iconic destinations such as 116 Pall Mall, The Barbican, The HAC, The Gherkin, and St Pancras International.
Our commitment to delivering unparalleled service, quality, and innovation is reflected in every aspect of our brand. At Searcys, we recognise the value of individuality and actively embrace the diversity of our teams, as they are the cornerstone of our success.
If you share our passion for the hospitality industry and seek a dynamic work environment that celebrates your unique strengths, we would love for you to join our team!